Terms of Service
Terms & Conditions for Using Big Red Rabbit LLC
Last updated: September 30, 2025
These Terms of Service constitute a legally binding agreement between Big Red Rabbit LLC (referred to as “we” or “us”) and the organization or individual accessing our SaaS products (the “customer”). By creating an account, purchasing a subscription, or using our services, you agree to the terms outlined below.
Your Responsibilities
- Provide accurate registration information and keep your account credentials secure.
- Use the services only for lawful business purposes and comply with applicable regulations.
- Avoid interfering with or reverse engineering any portion of the platform.
- Promptly notify us of unauthorized account access or suspected security incidents.
Subscriptions & Payment
Fees, billing intervals, and renewal terms are presented at checkout or in your order form. You authorize us to charge your selected payment method for recurring fees unless you cancel prior to renewal. Taxes, currency conversion fees, and duties are your responsibility unless otherwise stated.
- Stripe will process card payments once our merchant account is activated (target Q4 2025).
- Pre-launch access may be offered under pilot agreements; beta usage is non-commercial until billing begins.
- Subscriptions renew automatically unless cancelled before the current term ends.
- Certain features may be in preview or beta and can change without notice.
- Usage limits and fair-use policies may apply to keep the platform reliable for all customers.
Intellectual Property
All software, documentation, and branding associated with the services remain the sole property of Big Red Rabbit LLC and our licensors. We grant you a limited, non-exclusive, non-transferable license to access the platform during an active subscription. You retain ownership of data and content you upload, and you grant us the rights necessary to host, process, and display that content to provide the services.
Disclaimers & Limitation of Liability
- The services are provided on an "as-is" and "as-available" basis. Big Red Rabbit LLC disclaims implied warranties of merchantability, fitness for a particular purpose, and non-infringement to the fullest extent permitted by law.
- We are not liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of revenue, profits, savings, or data.
- Our total liability for any claim relating to the services is limited to the fees you paid to us in the six months preceding the event giving rise to the claim.
Suspension & Termination
We may suspend or terminate access if you violate these Terms, exceed permitted usage, or pose a security risk. You may terminate at any time by cancelling your subscription; fees already paid remain subject to our Refund Policy. Provisions that by their nature should survive termination (including confidentiality, intellectual property, and limitations of liability) will remain in effect.
Governing Law & Disputes
These Terms are governed by the laws of the State of Wyoming, excluding its conflict of law principles. The parties agree to submit to the exclusive jurisdiction of state and federal courts located in Sheridan County, Wyoming, for any dispute that cannot be resolved informally. Each party waives the right to a jury trial where permitted by law.
Policy Changes & Contact
We may update these Terms to reflect changes in our services or legal requirements. When we make material updates, we will notify account owners via email or in-product alerts. Continued use after the effective date constitutes acceptance of the revised Terms.
Questions about these Terms can be directed to [email protected] or [email protected].